Nitel-Hospitality Solution and Service

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Our industry trained operators are available nights and all weekend to capture any future booking accommodation enquiries. They are equipped with extensive knowledge of your property and will sell as efficiently as you do!
Call us today!
1300 3 NITEL (1300 3 64835)
Remote Front Desk

Would you like to provide 24/7 reception service to your guests?

Nitel state-of-the-art Customer Contact Centers are created to provide sophisticated answering and transferring services for the hospitality industry. Our professional contact centre staff undergo on-going training to insure they are knowledgeable about your business. Supported by the latest technology with our in-house designed industry specific systems we are ready to perform to the highest standard. By linking your establishment with Nitel you can now provide a 24/7 Front Desk Service for all your guests. When your reception staff finish working for the evening, Nitel operators are ready to take over … and 99% of callers don’t even realize we’re not on-site.

We are there for you 365 nights of the year … weekends and public holidays too.

Our services extend way beyond the telephone…

Our unique Remote Front Desk can service after hours situations including:

Late Arrivals
New Bookings – 24/7
Answering Guest enquiries
Answering & transferring incoming calls to guests
Wake up calls
Credit card transactions on your behalf

After hours, your business is our business

… every call counts and 100% satisfaction is our goal

We are confident you’ll find using our after-hours reception service not only highly efficient but extremely cost-effective. Forget about those lengthy fixed term contracts … we don’t need them. Try us and if you feel we don’t measure up you’re free to leave for any reason, anytime. All we ask is 1 months notice …. No ifs, No buts No maybes!

© Copyright 2018 | Nitel PO Box 754 Mudgeeraba Qld. 4213 | T: 1300 364 835 | F: 07 55593099  |  E: [email protected]

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