About Nitel

Nitel, the market leader in the hospitality field for over 20 years offers an exclusive after-hours reception solution that no other company can.

Experience Peace of Mind

Knowing all your callers are receiving courteous and professional attention from the industry’s most experienced and proficient remote reception service!Nitel, the market leader in the hospitality field for over ten years offers an exclusive after-hours reception solution that no other company can. Our demonstrated experience shows that we understand your business, your customers, your processes and the issues affecting your industry – from competitive pressure for guest acquisition to economic drivers to reduce costs

Have your nights & weekends off

We’ll Look After Your Business

Our industry specific contact centre supports all your customer/guest enquiries professionally and with the utmost courtesy.

  • Call answering of all internal calls – we look after all guest enquiries as instructed by you
  • Call answering and transferring of all external calls – callers won’t even realise we are not on-site!
  • 24/7 Walk-ins – You won’t miss out on this extra revenue
  • Future booking service – increasing your occupancy rate
  • Local information service – Restaurants, Clubs, Shopping, POI, etc
  • Late night/early morning lockouts – minimising your interruptions

Experience Peace of Mind

No Contracts to Sign

Work Less and Make More $$$$ with Nitel, knowing all your callers are receiving courteous and professional attention from the industry’s most experienced and proficient remote reception service!

Your complete Hospitality Solutions Provider.

To find out more phone us today.