After Hours Remote Reception Service

Nitel is dedicated to delivering a professional service that aligns with the service your own team provides.

Maximise Occupancy

By linking your establishment with Nitel you can now provide a 24/7 Reception Service for all your guests. When your team are not there, Nitel operators are ready to take over … and majority of the callers don’t even realise we’re not on-site.

We are there for you 365 nights of the year … including 24 hour coverage on weekends and national public holidays too.

After Hours, Your Business is Our Business

Our unique Remote Reception Service can service after hours situations including:

  • Late Arrivals
  • New Bookings – 24/7
  • Walk-Ins
  • Lock-outs
  • Answering Guest enquiries
  • Answering & transferring incoming calls to guests
  • Credit card transactions on your behalf

… every call counts and 100% satisfaction is our goal

A 24/7 Reception Service
To Your Guests

We are confident you’ll find using our remote reception service not only highly efficient but also cost-effective.

This is why we don’t have restrictive fixed term contracts because we know once you try us, you won’t want to leave!